Angel Ops
Angel Ops
Visiting Angels
Office sign in

Internal platform · licensed to franchise offices

Every callout answered before the family ever hears about it.

Angel Ops is the scheduling and coverage system built for the way Visiting Angels offices actually run — 24/7 shift filling, caregiver-first outreach, and the compliance trail your state survey asks for.

Under 12 min
median time to fill an open visit
3 franchises
running on the pilot license today
100% audited
every offer, accept and punch is logged
A home-care aide sitting with an elderly client in a sunlit living room, holding her hand
Visit verified 7:02amCredentials currentClaimed in-app

Built for the scheduler's worst hour

5:40am, a caregiver calls out, and a client with dementia is expecting someone at 7. Angel Ops handles that hour end to end.

Automated shift filling

A callout reopens the visit, ranks every eligible caregiver and pushes the offer out by text, call or app until someone accepts.

Match scoring that knows your roster

Skills, travel radius, credential status, overlap conflicts, client preferences, reliability and pickup history — scored on every open shift.

EVV timekeeping

Verified clock-in and clock-out with exception queues so payroll and Medicaid billing reconcile before Monday.

Credential compliance

Expired credentials block a caregiver from matching automatically. Renewals surface 45 days out.

Caregiver portal

Caregivers see the shifts they actually qualify for, claim them in a tap, and watch their hours and pay build.

Franchise roll-up

Corporate sees coverage rate, average fill time and margin per office — the numbers that justify the license fee.

Licensing across the network

Single office

One franchise, one workspace. Roster, clients, schedule and EVV, fully isolated from every other office.

Regional group

Multi-office owners switch workspaces from one login and compare fill times side by side.

Corporate

Network-wide roll-up on coverage, fill time and margin — the reporting layer that supports the license.